Return & Refund Policy
We want our customers to have a positive shopping experience. If you receive an eligible product that is damaged, defective, incorrect, or otherwise qualifies under our return policy, please contact us.
Return Request
To request a return, contact us within 5 of receiving your order.
Please provide:
- Order number
- Product details
- Reason for the return
- Photos or other evidence when applicable
Eligibility
Products must be unused and in their original condition and packaging, unless the product was received damaged or defective.
Some products may not be eligible for return due to their nature. Any applicable exclusions will be clearly stated on the product page or at the time of purchase.
Refunds
Once an approved return is received and inspected, we will notify you about the status of your refund.
Approved refunds will be issued to the original payment method where possible. The time required for the refund to appear in your account may depend on your payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, contact us as soon as possible after delivery. We may request photos or other information to verify the issue.
Return Shipping
Return shipping costs depend on the reason for the return and the applicable circumstances. We will provide return instructions after reviewing your request.
For questions regarding returns or refunds, please contact us.