At Bowear, we want your shopping experience to be simple and hassle-free. Below you’ll find important information about order processing, shipping, returns, exchanges, and refunds.
Shipping
Where We Ship
Bowear currently ships to customers in the United States. Available shipping options and costs are shown at checkout based on your delivery address.
Order Processing
Orders are processed after payment has been successfully received. Processing times may vary depending on product availability, order volume, weekends, and holidays.
Once your order has shipped, you will receive tracking information when available.
Shipping Times
Estimated delivery times depend on your location and the shipping method selected at checkout.
Carrier delays, severe weather, holidays, or other circumstances outside our control may affect delivery times.
Shipping Costs
Shipping charges are calculated during checkout based on your order and delivery address. Any applicable shipping cost will be displayed before you complete your purchase.
Order Tracking
When tracking is available, we will provide tracking details after your order ships. You can use the tracking number to follow your package’s delivery progress.
Returns
We want you to be happy with your Bowear purchase. If you are not satisfied with an eligible item, you may request a return according to our return policy.
Return Eligibility
To qualify for a return, items should generally:
- Be unused and in their original condition
- Include original packaging when applicable
- Be returned within the applicable return period
- Include proof of purchase or order information
Some products may have different return requirements or may not be eligible for return.
How to Request a Return
To request a return, please contact our customer support team and provide:
- Your order number
- The item you want to return
- The reason for the return
- Photos, if the item arrived damaged or defective
Our team will review your request and provide return instructions if the item is eligible.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.
Please include your order number and clear photos of the item and packaging so we can review the issue.
Refunds
Once an eligible return is received and inspected, we will process the refund according to our return policy.
Approved refunds are generally issued to the original payment method. Your bank or payment provider may require additional time for the refund to appear in your account.
Return Shipping
Return shipping responsibility may depend on the reason for the return. Please contact us before returning an item so you can receive the correct instructions.
Exchanges
If you need to exchange an item, please contact us with your order information. Exchanges are subject to product availability and our return policy.
If the requested replacement is unavailable, we may provide another appropriate resolution according to the circumstances.
Important Information
Bowear is not responsible for delays caused by shipping carriers, incorrect or incomplete delivery addresses provided by customers, weather conditions, holidays, or other circumstances outside our reasonable control.
Please review your shipping information carefully before completing your order